Frequently Asked Questions

Our Timber Pods are open all year round, the campsite and Bell Tents are open from April to the end of October.

Please ensure you have put in the correct arrival and departure date and that your search criteria meets the minimum number of nights for the dates you are looking for. Further information on minimum nights stay are listed on this page.

We take a 50% deposit at the time of booking with the remaining balance due 60 days before arrival.

After you’ve made a booking please give us a call on 01765 710 247 or email hello@catgillfarm.co.uk and we can add extras to your booking.

Please see our cancellation policy for details.

We accept bookings from the following; families, couples, groups aged 18 and over (by prior arrangement), groups 16 – 18 accompanied by an adult, Duke of Edinburgh or similar groups.

We do not accept bookings from stag/hen parties or unaccompanied under 16s.

You can book all the glamping accommodation, but we do not book out the whole campsite.

We don’t offer weddings or functions at the campsite.

We allow one car per tent pitch or glamping unit. Please note we only have a very limited number of additional spaces for extra cars on our site. Please let us know if you would like to bring an extra car before arriving on site so we can make sure we have capacity for this.

Check in is from 3:30pm until 5pm each day (9pm Friday, high season only) unless you have prebooked a 1:30pm early arrival. Check out is at 10:00am. Please contact us if you would like to add this to your booking. Please note we have limited availability each day.

3 of our glamping pods are dog friendly. To book a stay with your dog you must select one of these pods – The Duck, The Pheasant and The Stag. The cost is £25 for your stay for 1 dog and this includes a towel, blanket, poo bags, treats and additional cleaning after your stay. We can accommodate an additional dog at the discretion of our team, please give us a call on 01756710247. We do not allow dogs in our bell tents. For full details of our rules for dogs, please click this link.

This means our dog friendly pods are unavailable on the dates you have selected.

Smoking is strictly prohibited in the pods and bell tents. If there is evidence of smoking this will result in you forfeiting your deposit.

Please let us know so that we can replace or repair it. An inventory for each pod and bell tent is provided and you should check this on arrival. Items that are missing, broken or damaged during your stay must be paid for. We will make a charge from your security deposit for all items not paid for prior to departure.

We will change your towels and bedding, on request, if you are staying for a week or longer.

The pods have a small kitchen with a two-ring ceramic hob and microwave. The bell tents have a log burner with cooking plate. Both have a pizza oven below the outside fire pit. Your pod or bell tent is well kitted out with pots, pans and cooking utensils.

Each pod and bell tent has a fire pit including a cooking grill that can be used to bbq.

The pods can sleep up to 6 but we recommend no more than 4 adults. The bell tents can sleep up to 4 but we recommend no more than 2 adults.

If you or your group plan to book more than 2 timber pods or bell tents, please call us to discuss your requirements before making a booking. We may cancel group bookings without prior notice if you have not contacted us.

Bank holiday weekends are a minimum 3-night stay. Weekends from June – September are a minimum 2-night stay.

If you have booked an electric pitch please email us your reference number and we will do our best to ensure your pitches are next to each other. Please note – for ehu pitches if you wish to camp next to your friends you must all book the same size pitch. For non-electric bookings, we do not allocate pitches, so just turn up and find yourself a pitch. The family that arrives first can mark out a reasonable sized area for the other family.

Obedient dogs are welcome. Dogs must be kept on a lead at all times and must not be left unattended. Please clean up immediately after your dog.

We have electric hook up with a 10amp supply. Please bring a 15 metre cable with a male IP44 rated site socket plug.

You can bring your own bbq or fire pit as long as it is raised off the ground and does not burn the grass. Disposable bbq’s should be on a stand which you can borrow from reception with a £10 deposit. No open fires are allowed. Please note if you burn the grass, you will be charged £25 for its repair.

You can hire one of our fire baskets from reception and it comes with logs and kindling. You can’t pre-book these, but you can get one on arrival.

The toilet and shower block has plug sockets or we can charge your phone at reception.

Check in is from 1pm and check out is 12pm. Reception closes at 7pm each evening (9pm Friday, high season only). If you cannot make this time please let us know.

Please be considerate to your neighbours at all times. Quiet hours are between 10:30pm and 7:00am. No vehicle movements during these times. Please be aware that this is a family campsite and excessive noise will not be tolerated and you will be asked to leave.

Music players/radios must be kept to a reasonable volume and switched off by 9:00pm.

We do not allow generators on the site due to the noise they create. We do offer electric hook up camping pitches.